Returns & Exchanges

At The Dairy, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for hassle-free returns or exchanges on all eligible retail items. Please ensure products are unused and in their original packaging to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or visit our online returns center with your order number and email address to start the process.

• 2.
  Prepare Your Package

  Securely pack the items in their original container and include the provided packing slip to ensure fast processing at our warehouse.

• 3.
  Ship It Back

  Affix the prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home pickup.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will issue a refund to your original payment method within 5 to 7 business days.